Welcome to the Frequently Asked Questions section of our website. We have added in the questions that are commonly asked by our online shoppers. If you still have a question to ask, feel free to give us a call or use the Live Chat function.

There is a flat delivery charge of SGD5 for orders below SGD100. Anything above SGD100 has FREE Delivery.
Only Bank Transfer accepted for orders below SGD100. There is the additional option for Cash or Credit/Debit Card on Delivery for orders above SGD100.
Orders could take between 3 to 5 working days for delivery. For items out of stock, delivery may take up to 7 working days.
Deliveries will be made between 12pm to 8pm, 7 days a week.
Items that are NOT bought in a package (i.e. a-la carte) are not eligible for our cash-back policy. Items eligible for cash-back MUST be purchased from GooGooGaGa. We do NOT accept old clothes not bought from us.
Items returned to GooGooGaGa are given to CHARITIES of our choosing and are not resold or make us any further profit.